Our
team

Meet the Elevate team.

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When you partner with us, our team becomes an extension of yours. Elevate’s people are some of the industry’s most respected professionals, with skills in PR, corporate communication, traditional and digital marketing, event management, stakeholder engagement, and more. 

Are you ready to elevate your reputation?

If you’re looking for the ultimate partner to protect your reputation, get in touch with our team.

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Mel
Deacon

MANAGING DIRECTOR

Mel is the founder and Managing Director of Elevate Communication. She started the company in 2007 and has built it into one of the most successful, independent communication agencies in Australia.

In a career spanning more than 20 years, Mel has worked for some of the world’s top companies and brands in Europe, Australia and New Zealand including Diageo, Westpac, Domino’s Pizza, Frosty Boy Australia, QSuper, Sodexo and the Surf Life Saving Foundation to name a few.

With an enviable network of contacts worldwide, Mel specialises in issues and reputation management, stakeholder engagement and strategic communication advice and management.

Mel holds a Bachelor of Business (Public Relations) from Queensland University of Technology and a Diploma of Business German from the University of Queensland.

She is a professional member of the Registered Consultancy Group and is the immediate past President of the Public Relations Institute of Australia – Queensland.

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Mark
Deacon

ASSOCIATE DIRECTOR

Mark is an experienced business manager responsible for Elevate’s business development, finance and operations.

He has more than 20 years’ experience with international organisations, including multinational alcoholic beverage producer Diageo.

His commercial and business savvy make Mark an invaluable member of Elevate’s senior management team.

A multi-skilled operator, Mark negotiates acquisitions for property and assets, and financially forecasts and budgets to ensure the ongoing success and growth of the company.

Marcus Hill
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Marcus
Hill

CHIEF FINANCIAL OFFICER

Marcus boasts over 14 years of experience in business advisory services, SME valuation services, merger & acquisition services, management accounting services, financial performance analysis, complex business financial modelling, taxation services, and small business compliance.

Marcus currently holds a BCom, DipFP, JP (Qual), GradDipAppFin, Chartered Accountant, CA Business Valuation Specialist, Tax Agent.

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Kim
Donaldson

EVENTS & OPERATIONS DIRECTOR

A versatile and resourceful professional, Kim’s detailed and logical approach combined with her extensive problem solving skills, sees her to oversee the business’ systems, policies and processes in order to deliver operational efficiencies for both the company and its clients.

With a career spanning over 20-years, which has included more than nine years at Elevate, Kim has held a number of operational and administrative roles and responsibilities, which has been complemented by her comprehensive background in events and marketing. 

Kim has accrued vast experience across all aspects of event management specialising in corporate events, Kim has successfully delivered a wide variety of events such as multi-day conferences, stakeholder roundtables and company product launches, as well as from large charity campaign events and community forums.​

Now in her dual role as Events & Operations Director, Kim continues to work closely with client account teams to ensure the successful of delivery of outcomes and provide strategic business support which incorporates the development of online portals and platforms, change management programs, new and revised human resources policy banks, and resourcing planners with multi-layered financials, to name a few.

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Stephanie
Meehan

DIGITAL MARKETING DIRECTOR

Stephanie is the Digital Marketing Director of Elevate Communication. She started with the business this year with its ever-growing digital arm.

As a professional, Stephanie strives to go beyond expectations and has a proven record for success in her recent role as an International Marketing Manager. An experienced and visionary Marketing Director, Stephanie has worked across both agency and in house marketing for over 15 years. Throughout her various roles in agency Stephanie has worked with several top tier brands within industries including e-commerce, finance, automotive, SaaS, health & fitness, professional sport, with a strong knowledge of the property sector. Her strength lies in Digital Marketing where she has a talent for optimising campaigns to generate clear return on investment. As a strategic thinker with a customer-centric mind and creative problem-solving abilities, she works alongside clients to ensure she is in alignment with the client and business stakeholders to implement marketing strategies that drive business growth.

Stephanie has a degree in Business majoring in Marketing and minoring in Journalism. With more than a decade of experience in Marketing & Communications, she has the experience to help scale your brand through customised omnichannel digital marketing strategy.

Kristina Smith
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Kristina
Smith

COMMUNICATION DIRECTOR

Kristina is an experienced communications’ specialist with more than 15 years’ experience in Australia and the UK. She has worked across a range of sectors including education, environment and resources, healthcare, development and construction, franchises, state government and council.

She specialises in strategic and creative communication, strategic messaging and branding, issues and crisis management, and stakeholder engagement. Her approach centres on elevating clients’ reputations and ensuring they are speaking efficiently and effectively with their targets—internal audiences, external stakeholders, communities and media—in times of stability and growth, and in times of crisis.

Kristina grounds her advice in internationally recognised best practice and she is a sessional academic at The University of Queensland where she teaches crisis communication, issues management, stakeholder engagement, public relations and media strategies.

Kristina holds a Master of Writing, Editing and Publishing from The University of Queensland, and a Bachelor of Arts majoring in Public Relations and Journalism from Griffith University.

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Jose
Abad

CORPORATE COMMUNICATION SPECIALIST

Jose Abad is a seasoned communicator with over 20 years’ experience in corporate communication strategy, planning, implementation and media management in Australia and internationally.

Jose commits to his clients, learns their business and engages strategically and effectively to deliver outcomes while remaining vigilant for opportunities and risks.

He manages every detail of the client experience from strategy development, media, marketing and communication plans, issues and crisis management, social media, client liaison and project delivery.

He has expertise in working in both consultancy and in-house communications management positions in the corporate, property, food, agribusiness, mining and not for profit sectors.

Jose holds a Bachelor of Arts (Majors in Journalism and Communication) from the University of Queensland and is a professional member of the Public Relations Institute of Australia and Australian Institute of Marketing.

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Helen
Lucas

STAKEHOLDER ENGAGEMENT SPECIALIST

Helen is a highly skilled communication specialist with 34 years’ experience in stakeholder engagement, community consultation and issues management across a range of sectors including property development, infrastructure education, health and defence.

 Her strengths include the delivery of best practice strategic communication campaigns to ensure organisations can leverage their investment in operational excellence and mitigate risk; and implementing calm and considered crisis communication responses.

Helen has worked as an executive in corporate communication settings and communication agencies so understands what is required to deliver exceptional client service.

She is known for her strong insight and problem-solving capabilities, advising Boards and leadership teams on strategic communication to mitigate risk, strengthen stakeholder engagement and underpin operational excellence.

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Laura
Carlin

COMMUNICATION DIRECTOR

Laura is a marketing communications pro. A storyteller. A strategist. Laura believes in the power of stories to forge connections, make people feel seen and build lasting engagement.

Laura has a degree in Mass Communications and has more than a decade of experience in Public Relations and marketing communications, working in industries including property, healthcare, aged care, hospitality and tourism to develop and run communication strategies and projects.

Laura specialises in communications strategy, brand identity, reputation management, media relations and crisis communications. Responsible for addressing the practical challenges of clear messaging, consistent branding and effective communication strategies, Laura aims to foster trust, build strong relationships and engage authentically with audiences.

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Michael
Coombes

MEDIA SPECIALIST

Michael has more than 30 years’ experience in the media industry, starting in print before moving into broadcast news. A passionate story-teller, his career has taken him from general reporting to news producing and ultimately leading a major metropolitan newsroom.

He has been on the frontline of the transformation of the media industry, adopting emerging technologies and a growing numbers of platforms for content distribution. 

Along the way Michael has covered court, police, education, health, politics and elections at every level of government, as well as consumer and human interest stories. He was also Chief of Staff for Australia’s internationally awarded broadcast of the Beijing Olympics.

With a strong focus on communications, brand building, crisis management, and team development, he nurtures strong partnerships to enhance reputation through story telling. 

Michael specialises in strategic planning in fast paced, high-pressure environments and in simplifying complex content into clear, concise messaging for maximum impact in a crowed media landscape. 

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Melinda
Healy

MEDIA SPECIALIST

Mel has enjoyed 20-plus years in communications, working across PR, television and magazine production, sports media, as well as newspaper reporting and editorial production.

Having worked in the media in Australia and overseas, Mel understands the importance of creating quality content. She has a creative mind and a sharp news sense that has seen her clients featured on local and national news and current affairs programs, in metro and regional newspapers, on radio and on the pages of national magazines.

As a former news journalist, Mel has intimate knowledge of the media and prides herself on her ability to lead and mentor those around her.

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Gina
Shaw

EVENTS MANAGER

Gina brings more than 15 years’ experience in the conferencing and events industry having worked with several national and international brands to provide the full gamut of event management services. Gina has delivered hundreds of events across Australia and abroad through carefully curated programs to ensure client objectives are not only met, but exceeded.

Her extensive experience coordinating conferences and business events is further enhanced through Gina’s industry qualifications including accreditation as a  Certified Event Manager with the Professional Conference Organisers Association (PCOA), a Certificate III in Events Management, and completion of the Executive Ready Course through Women In Leadership Australia.

Gina’s expertise in this industry is highly sought after as she quickly becomes a trusted advisory immersing herself in her clients’ teams to fulfil their visions.

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Debbie
Cross

EVENT MANAGER

Debbie has worked as an Events Producer for the past 20 years, specialising in ‘end-to-end’ events management solutions for conferences, incentives, activations and business events.

As a seasoned event industry professional working alongside corporate companies, governments, franchisee and associations, Debbie has project managed all aspects of international and national business events ranging in size from 5 to 2,000 delegates.

Debbie’s early creative production producing career began at George Patterson Advertising, followed by 10 years as Head of Production for Clemenger Advertising.

Using her advertising experience, Debbie makes her clients visual communication needs a reality. Whether it’s a conference, business event, television commercial, photographic shoot or PR activation.

Debbie combines her creative flair, enthusiasm and attention to detail to every bespoke project and can work under pressure to plan and create innovative events that are memorable, on budget and exceed expectations that will leave a lasting impression with your delegates.

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Christian
Ciendua

DIGITAL MARKETING SPECIALIST

Christian is a Digital Marketing visionary with strong experience across various industries such as SaaS, technology, hospitality, Insurance, and retail. Known for a strategic, results-driven approach, Christian excels in creating and executing multi-channel marketing campaigns that align with client objectives and drive measurable growth.

With a strong foundation in performance marketing, paid media, and digital strategy, Christian leverages data-driven insights and advanced marketing tools to optimise campaign performance and enhance client engagement. Throughout his career, Christian has developed and executed strategic marketing campaigns tailored to the unique needs of B2B and B2C clients.

Passionate about innovation and continuous improvement, Christian utilises AI and automation to streamline marketing processes, ensuring efficiency and scalability. He is dedicated to fostering strong client relationships and delivering value through customised, impactful marketing solutions.

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Madeline
Jones

COMMUNICATION MANAGER

Working within the corporate communications pillar of Elevate, Madeline has worked on a diverse client base which includes established national franchises, multinational corporations and professional service providers.

With a background in non-profit, her passions lie in the delivery of meaningful and direct communications that enhance client operations. Madeline’s experience ranges from internal communications, media relations, social media management, RAP and ESG framework development, and award writing.

In 2022 Madeline was named the Gold Student of the Year in the PRIA Golden Target Awards.

Madeline graduated from the University of Queensland with a Bachelor of Communications and a Bachelor of Arts, majoring in Public Relations, Writing and English Literature. 

Betsy Brandon
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Betsy
Brandon

COMMUNICATION MANAGER

An enthusiastic and diligent PR professional, Betsy loves integrating storytelling, innovation, and strategic thinking into all client projects. Betsy has demonstrated experience in written and digital communication, media relations and management, stakeholder engagement, media training, and crisis communication.

Betsy brings her unique experience to the Elevate team having worked across a range of industries from not-for-profit, property, education, health, lifestyle, and government agencies. Approaching business with a people-centric and growth mindset, Betsy is dedicated to achieving outstanding results for her valued clients, focusing on goal-orientated, creative, and effective solutions.

Betsy holds a Bachelor of Business, majoring in Public Relations and Media & Communications at the Queensland University of Technology.

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Grace
Butters

PR & MARKETING COORDINATOR

Grace is a dedicated marketing and communications professional with a passion for building authentic connections and creating a positive impact through her work. Starting her journey at Elevate as an intern, she has since become an integral member of the team, focused on helping brands communicate effectively and engage meaningfully with their audiences.

With a keen interest in crafting compelling written content and an eye for design, Grace is continually refining her skills to deliver creative, impactful solutions. Driven by a constant desire to learn, Grace actively seeks opportunities to expand her skillset and stay ahead of industry trends.
 
Grace holds a Bachelor of Business, majoring in Marketing and minoring in Public Relations, from Queensland University of Technology (QUT).
Manish Tidke
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Manish
Tidke

FINANCE MANAGER